WARRANTY AND RETURN POLICY
ARC holds the highest standards of manufacturing for our Titanium rings, which allows
us to offer a lifetime warranty on our product line, providing our customers a timeless
piece, with exceptional value to be enjoyed for a lifetime.
CONDITIONS OF LIFETIME WARRANTY
If your Titanium ring has a defect in material or workmanship, ARC will repair such
defect FREE of charge for material or labor. Any ring that presents noticeable
deformations, dents or bending that has occurred during normal wear will be repaired or
replaced by ARC free of charge for material or labor.
In the event ARC determines that the ring cannot be repaired, ARC will replace the
product with either the same style, or one of equivalent value.
This warranty is valid only to the original purchaser of an ARC product, with proof of
ARC reserves the right to refuse service to anyone we may consider is in direct
violation or abuse of our return policy.
ARC Warranty Does Not Cover:
• Products no longer owned by the original purchaser.
• Defects that are the result of improper care or abuse.
• Neglect, modification or accidental damage.
• Products purchased from another merchant.
• Inbound shipping costs, for return items.
• Express delivery, on return shipping.
• Any costs that are not applicable to the ring itself.
ARC offers a return for exchange 30 days after delivery. Terms and conditions apply.
ARC can not accept returns from our customers without a return number. If you wish to
return a product of ours first you must contact us @ 559-783-8288 week days or you
may e-mail us; firstname.lastname@example.org any package that does not bear a valid return number
will be refused.
Returned items must be unworn and in new condition and returned in original package
if possible, or shipped in a protective package to insure non-damage to product.
Shipping cost are not refundable unless it is an oversight on our part which ARC shall
determine upon inspection of product, then ARC may reimburse the shipping cost of a
return item, which shall not apply to express delivery costs. ARC shall only ship
returned items to customers by regular mail, unless other terms are arranged with client
prior to shipping.
Custom made or custom engraved rings are non-refundable, and may not be exchanged
for another ring. A standard ring may be exchanged for another size or one of
equivalent value, a restock fee of 20% of the cost of the ring shall apply. Customer shall
pay for all shipping and handling costs. Handling costs apply to each ring.
If you are unhappy with the finish you have chosen on your ring me may be able to
change the finish to another that we offer, just contact us to explore your options.
Our goal is to make your experience a joyful one! We at ARC take pride in our work
and are honored to have you as a client. Thank you for choosing ARC Titanium Rings,
and if there is anything we can do for you please feel free to give us a call.